Shipping is free on all prepaid orders, whatever the order value. Pay by card, UPI or net banking at checkout and there's no delivery charge.

Cash on Delivery orders carry a ₹99 charge, added at checkout. To avoid it, simply pay online when you place your order.

Shipping and COD charges are not refundable if you later return the order.

There are two stages: dispatch, then delivery.

Dispatch: we pack your order and hand it to our courier partner within 2–7 days of receiving it.

Delivery: once dispatched, your order reaches you within:

Our warehouse operates Monday to Saturday during standard business hours and is closed on national holidays. Orders placed on a Sunday or a holiday are processed the next working day.

During the festive season, order volumes are much higher than usual and both dispatch and delivery can take longer than the timelines above. We'll always work to keep any delay to a minimum.

Fast Delivery gets your order to you within 24 hours. It's available in the NCR region only.

Look for the ⚡ badge on a product page: that means the item is in stock and eligible for Fast Delivery. There's no extra charge for it.

Everything else works the same way: Fast Delivery orders carry the same 7-day return window as any other order.

Shop Fast Delivery

We ship across India from our facility in Noida, Uttar Pradesh.

We currently deliver within India only and do not offer international shipping.

If your pincode turns out to be non-serviceable, our team will get in touch with you after you place your order.

Once your order is dispatched, we'll email a tracking link to your registered email address. Your tracking ID is also available under order details in your Littlebox India account.

Please allow 24 hours after dispatch for tracking to become active, the courier needs time to scan the parcel into their system.

Track Your Order

If part of your order isn't available, we dispatch the in-stock items straight away rather than holding up the whole order. The remaining items follow once they're back in stock.

This means your order may arrive in more than one parcel, each with its own tracking. Each item also gets its own 7-day return window, starting from the day that item is delivered.

Before dispatch, yes. Get in touch through Support with your order ID and the corrected address, and we'll update it.

After dispatch, only if the new address falls under the same pincode. Once your parcel is with the courier, we can't redirect it to a different pincode.

Please double-check your address at checkout, as this is much easier to get right the first time.

Our courier partner will make 3 attempts to deliver your parcel.

If the first attempt is unsuccessful, two more will follow. If all three fail, the parcel is returned to our warehouse.

If you miss a delivery, the courier will usually contact you to arrange another attempt.

If all three delivery attempts fail, your order goes through Return to Origin (RTO) and comes back to us.

Once the parcel reaches our warehouse, we'll process it based on how you paid. For prepaid orders, your refund is initiated to your original payment method. For COD orders, no payment was collected, so nothing is due back, you're welcome to place a fresh order whenever you like.

If you know you'll miss a delivery, contact Support and we'll try to reschedule before it comes to this.

Yes. You can pay the delivery agent by cash, card or UPI, whichever is easiest for you.

Please note that an order paid at the time of delivery is treated as a COD order for returns and refunds, even if you paid digitally.

If your order hasn't arrived within the timeframe above, get in touch through Support with your order ID. We'll investigate with our courier partner and come back to you.

Contact us through Support within 24 hours of the order being marked as delivered, and we'll open an investigation with the courier.

We're unable to investigate claims raised after that window, so please check your order status and get in touch quickly if something looks wrong.

If the packaging looks damaged, torn or tampered with, please don't accept the delivery. Refuse the parcel and let us know through Support, that's the quickest way for us to sort it out.

If you've already accepted it and then noticed damage, take clear photos of the product and packaging and contact Support within 48 hours of delivery.

An unboxing video helps us resolve it faster, it isn't required, but we'd recommend recording one as you open the parcel. Please keep the file under 4 MB.

Full details are in our Return & Exchange Policy.

Every order ships in poly packaging with tamper-evident sealing, so you can tell at a glance whether a parcel has been opened in transit.

If the seal is broken or the packaging is damaged when your order arrives, please don't accept it.